Hosting: Stability at Scale

We host everything from WordPress and Webflow sites to custom React and Node applications. For WordPress, we partner with Pantheon to deliver high-performance, enterprise-level hosting with global CDN, advanced caching, and daily backups baked in.

Your plan includes:

• High availability and speed, even during traffic spikes
  
  
• Integrated performance monitoring and error tracking
  
  
• Daily backups and redundant file storage for recovery peace of mind
  
  
• Global CDN, SSL, and managed HTTPS for secure, fast access anywhere
  
  
• Advanced dev workflows, including multidev environments for staging and testing
  

As a Platinum Partner with Pantheon, we pass on enterprise-grade reliability, scalability, and tooling—without the jargon or surprise fees.

Maintenance: Quietly Doing the Work

Our maintenance service keeps your site healthy behind the scenes. That means system updates, plugin and theme upgrades, performance optimization, and regular health checks to prevent problems before they become tickets.

Maintenance includes:

• Weekly plugin, theme, and CMS updates
  
  
• Security patches and vulnerability scans
  
  
• Performance optimization to keep load times sharp
  
  
• Full site audits and status checks
  

We also monitor your traffic trends. If you’re consistently growing, we’ll recommend when to adjust hosting tiers to avoid slowdowns or overages—before it becomes a problem.

Support: When You Need a Human

Support is where things get specific. It’s what we do when something breaks, needs updating, or just needs explaining. We offer flexible options—from time-and-materials to quarterly support retainers. And if you’re in crisis? We respond first, ask questions later.

Support options include:

• Quarterly buckets of hours, with priorities tackled first and polish handled later
  
  
• Time & Materials billing, pay only for what you use
  
  
• Crisis management, billed at time-and-a-half for urgent response
  
  
• Routine maintenance, updates, and bug fixes in the queue
  
  
• Project-based support, for larger changes that need a plan
  

Clients with structured support plans get guaranteed response times and priority handling. Everyone gets honest answers, experienced help, and transparent timelines.

Need help? Email us at Support@WatsonCreative.com. If you’re on a support plan, you’ll jump to the front of the line.

Enterprise-Grade Infrastructure

Your hosting plan includes more than just server space:

• Advanced hardware & SSD storage
  
  
• Automated updates with visual regression testing
  
  
• Secure API tunnels for sensitive data connections
  
  
• Compliance-ready security (HTTPS, WAF, MFA, firewall)
  
  
• Custom ecosystem support, including UpTimeRobot, EasyCron, BrowserStack, Fonts.com, VimeoPro, and more
  

We manage all the moving pieces—from SSL renewals to server restarts—so your team doesn’t have to.

Reporting, Monitoring & SLAs

With 24/7 automated monitoring, we’re alerted the moment something looks off—whether it’s a traffic spike, an outage, or a possible intrusion. Our team responds fast, performs root-cause analysis, and documents the fix. Want tighter guarantees? We offer custom SLAs tailored to your needs.