Since 1968, Moccamaster has been synonymous with coffee perfection. Known for its copper heating elements, precise brewing process, and sleek design, the brand had achieved global acclaim among coffee aficionados. But while Moccamaster was a household name in Europe, its presence in the North American market lacked the modern edge needed to captivate design-forward and quality-conscious consumers.
Watson partnered with Moccamaster to create a bold new chapter for the brand in the U.S., blending its legacy of craftsmanship with a refined digital strategy, retail expansion plan, and brand repositioning. From photo shoots in the Netherlands to securing placement in the Museum of Modern Art Design Store, this effort brought Moccamaster to the forefront of the coffee world.
Moccamaster is more than a coffee brewer—it’s a statement of form and function. Watson repositioned the brand to resonate with a new generation of coffee lovers who value quality, innovation, and aesthetics. The updated brand messaging emphasized Moccamaster’s unmatched precision and artisan heritage, reinforced by its ECBC Seal of Approval. The tagline “Brewing Perfection” became a centerpiece, underscoring the technical achievements that set Moccamaster apart from competitors.
Aesthetic updates brought a modern, minimalist appeal to the brand. Vibrant product photography, clean packaging design, and engaging storytelling highlighted the machine’s bold colors, iconic silhouette, and its ability to elevate the countertop as both an appliance and a design piece.
Watson rebuilt Moccamaster’s U.S. website with a focus on driving conversions and telling a cohesive brand story. The new site featured an immersive product gallery showcasing the brewer’s innovative features, color options, and timeless design. Educational content explained the science of coffee brewing, drawing from Moccamaster’s collaborations with the European Coffee Brewing Center (ECBC). E-commerce optimization enhanced the buying experience with faster checkout and curated product bundles, driving both initial purchases and add-on sales for accessories like filters and cleaning kits.
SEO and paid media strategies targeted high-intent search terms like “best coffee maker,” “ECBC-certified coffee brewer,” and “artisanal coffee machines,” boosting organic visibility and capturing demand during key buying periods.
Moccamaster’s sleek, colorful brewers were repositioned as high-end lifestyle products, making them a natural fit for design-focused retail spaces. Watson spearheaded a go-to-market strategy that landed the brand in premium retailers like Williams-Sonoma and secured feature placement in the Museum of Modern Art (MOMA) Design Store.
A media campaign amplified the brand’s credibility, securing coverage in publications like The Wall Street Journal, Epicurious, and America’s Test Kitchen. These endorsements reinforced Moccamaster’s position as the gold standard for coffee enthusiasts. In-store displays and promotional materials emphasized the brewer’s technical superiority and visual appeal, helping customers connect with the brand’s unique value proposition.
Moccamaster’s brand transformation in the U.S. delivered measurable results. Domestic sales increased significantly, driven by the optimized online shopping experience and expanded retail presence. Placement in premium retailers and cultural institutions like MOMA positioned Moccamaster as a design-forward, iconic brand. Paid media campaigns generated strong returns, while the updated website saw increased engagement, higher conversion rates, and larger average order values.
Matt Watson, CEO of Watson, reflected on the partnership by saying, “Moccamaster is the perfect blend of form and function, but it needed the right positioning to stand out in a crowded U.S. market. By pairing its heritage with a modern, aspirational brand strategy, we helped elevate the brand as a must-have for design-savvy coffee lovers.”
Through storytelling, digital innovation, and retail expansion, Watson helped Moccamaster achieve its vision of becoming the brewer of choice for those who value exceptional coffee and timeless design.
Build from insight. Strategy isn’t guesswork—it’s groundwork. We listen, research, and distill what matters to guide smarter decisions and set a solid creative direction.
Make it meaningful. From naming to narratives, we create content that speaks with purpose—rooted in truth, tuned to your audience, and built to connect.
Design for behavior. We craft digital experiences that are intuitive, scalable, and aligned with how real people move, click, swipe, and search.
Bring brands to life. Physical spaces, moments, and memories matter. We design experiences that feel human—and stay with you long after the lights go out.
Drive connection. Our marketing approach blends data and instinct—getting the right message to the right people, in ways that actually move them.
Partner on progress. We work alongside your team to solve real problems, shift thinking, and build internal alignment—without the agency ego.