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Creator Economy Shift

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Matt Watson

The Creator Economy Goes Corporate

Why brands are ditching polish for personality — and what it means for your business

Not long ago, content strategy inside most organizations followed a familiar formula: a quarterly campaign, a handful of polished posts scheduled weeks in advance, and maybe a behind-the-scenes video if things got daring. These outputs often passed through layers of approvals, creative reviews, and legal scrutiny before ever meeting a consumer. What emerged was pristine and professional—but often completely lifeless. The corporate voice spoke in PowerPoint and stock imagery.

Today, that formula is not just outdated; it’s out of touch. The rise of the creator economy has permanently altered how people consume content, build trust, and form brand relationships. Audiences have grown accustomed to daily, direct, and often scrappy communication from individual creators who feel more like friends than advertisers. In response, the smartest companies are beginning to shift: not just hiring influencers, but behaving like them.

This isn’t about adding a TikTok strategy to your social media plan. It’s about a structural evolution in how brands show up. The lines between creator and company are dissolving. And what’s emerging is a new kind of brand behavior—fast, personal, and human.

From Studio to Bedroom: Why Lo-Fi Wins Attention

Once upon a time, professional production was the gold standard. Brands spent months crafting campaigns that would premiere with cinematic fanfare. But attention is no longer earned by polish. It’s earned by presence.

In the creator economy, presence means showing up consistently, in the places where your audience lives, with content that feels native to those spaces. That often means lo-fi, phone-shot, hastily captioned content that lives in Instagram Stories, TikTok feeds, and Substack newsletters—not just glossy ad units or TV spots.

The appeal of this kind of content isn’t accidental. In a digital landscape saturated with hyper-designed visuals, what cuts through is authenticity. Lo-fi content feels real. It suggests that someone—a real person—is behind the message. And that trust is powerful.

Look at Duolingo’s TikTok account: chaotic, unfiltered, and wildly effective. The green owl mascot is now a cultural fixture, precisely because it doesn’t sound like a brand voice. The account riffs on trending audio, responds to user comments, and doesn’t shy away from being ridiculous. This is the antithesis of traditional brand communication, and yet it’s amassed over 4.7 million followers.

Then there’s Hopper, the travel app that’s bypassed travel industry tropes altogether. Instead of showcasing luxury resorts or sweeping drone footage, they lean into TikTok’s native tone: real people giving real advice with humor and honesty. These formats win not because they’re cheaper, but because they’re closer to how consumers themselves communicate.

The lesson? You don’t need a studio to make an impact. You need self-awareness, speed, and a willingness to embrace the imperfect.

The Rise of Founder-as-Influencer

In the past, CEOs appeared at shareholder meetings, maybe penned a bylined article, and left the rest to the marketing team. But today, leadership isn’t just a behind-the-scenes role—it’s a front-facing asset.

In fact, founder- and executive-led content generates outsized returns. LinkedIn reports a 400% increase in engagement on founder-led posts compared to standard company updates. The reason is simple: people trust people. They follow stories, not slogans. And they want to hear directly from the people steering the ship.

This is especially true in high-growth, creator-savvy companies. Shopify has become a masterclass in founder visibility. CEO Tobi Lütke shares thoughts on company strategy, tech philosophy, and personal reflections with a tone that feels closer to a journal entry than a press release. Canva co-founder Melanie Perkins uses her platform to highlight community wins, user creativity, and her own leadership journey.

And of course, there’s MrBeast—the YouTube megastar who turned his personal brand into a consumer goods empire. His snack line, Feastables, isn’t just successful because of its quality (though that helps). It’s successful because it rides on a bedrock of audience trust, built from years of transparent, personal storytelling. That kind of direct connection is the new brand moat.

The implication is clear: modern leadership needs to be visible, vocal, and vulnerable. Not every founder needs to be a TikTok star, but they do need a point of view, a human voice, and a willingness to engage directly. The era of the anonymous executive is ending.

Trust Transfer: Why People Follow People, Not Logos

One of the most profound shifts of the creator economy is where trust lives. It used to reside in institutions. Now it lives in individuals. According to Morning Consult, 70% of Gen Z say they trust creators more than traditional celebrities or brands. That’s not a passing fad—it’s a full-blown recalibration of credibility.

Why? Because creators invite their audiences into the process. They show the rough draft, not just the final cut. They share opinions, make mistakes, answer questions, and build a rapport that feels two-way. It’s not just authenticity—it’s intimacy at scale.

For brands, this means the old one-voice-fits-all approach no longer works. The strongest brands today operate as ecosystems of voices. Think about Notion, which has cultivated a robust network of creators who make templates, tutorials, and integrations. Notion doesn’t just allow this—they amplify it. The result is a brand that feels porous and participatory.

This same dynamic is at play in Canva’s user-generated content, where the product becomes the canvas for individual expression, and the brand acts more like a curator than a broadcaster. The user becomes the story. And that makes the brand more trusted.

When companies humanize their content by letting real people speak—employees, founders, community members—they build stronger, more resilient connections. And in a world saturated with sameness, that kind of differentiation is priceless.

Campaigns Are Dead. Long Live the Feed.

If the old marketing model was built around the campaign, the new one is built around the feed. And while campaigns are carefully constructed, feeds are messy, in-progress, and always-on.

That shift has profound implications. It requires new muscles: agility, voice consistency, and cultural fluency. It also changes what success looks like. Instead of optimizing for a single moment of impact, brands must now optimize for presence, interaction, and iteration.

Barstool Sports exemplifies this. Their brand isn’t built on quarterly campaigns—it’s built on constant output from personalities who are fully embedded in the culture they speak to. Every podcast, tweet, and TikTok contributes to a real-time brand narrative. It’s chaotic, unfiltered, and often controversial. But it’s also incredibly sticky.

This doesn’t mean traditional marketing is obsolete. There’s still a place for thoughtful storytelling and well-designed assets. But it does mean those elements must live within a broader content ecosystem that includes scrappy, fast, and frequent posts across platforms. You don’t win the feed by waiting.

In the creator economy, content isn’t a campaign asset—it’s a heartbeat. And that heartbeat needs to be consistent if you want your audience to stay connected.

Rethinking the Brand Org Chart for the Creator Era

All of this begs the question: if your company wants to act more like a creator, what needs to change on the inside?

The short answer: a lot.

For one, internal teams need new roles and new rhythms. Brands should be hiring creator-minded talent in-house—not just outsourcing to agencies or influencers. Think content strategists who can think in series, social media leads who understand trends in real time, and leadership who see communication as part of the job, not a delegated task.

Approval processes also need to evolve. In a feed-driven world, speed often trumps perfection. If every Instagram caption requires a six-person review chain, your brand will be too slow to matter. The companies who are thriving are the ones who have built systems to empower real-time publishing—within a clear, flexible brand framework.

This also means rethinking voice. Rather than enforcing a single, static tone, brands need to embrace a constellation of voices: founders, employees, creators, and customers. The brand becomes a host, not a narrator.

And finally, this shift requires a cultural reset. It asks brands to stop treating content as risk and start treating it as relationship. To view imperfection not as a liability, but as a sign of honesty. To trust that people connect more with transparency than polish.

The Bottom Line: What If Your Brand Acted Like a Person?

The creator economy isn’t a trend. It’s a mirror. And what it reflects is a new expectation: that brands be accessible, consistent, and human. It’s not enough to sponsor the conversation. You have to join it.

This doesn’t mean every brand needs a TikTok mascot or a podcast. But it does mean every brand needs to rethink how it communicates, who it empowers, and what kind of presence it wants to have.

Because in the creator era, attention isn’t given to the most polished. It’s given to the most present. And trust doesn’t come from authority. It comes from familiarity.

So, what would shift if your brand thought more like a person than a platform? What stories would you tell if you weren’t afraid to be informal? What could change if you built content like a show—serialized, intimate, imperfect—rather than a slideshow?

It’s time to stop managing the message and start being the message.

Explore more macrotrend insights at Watson's trend hub — and imagine what your brand could become if you embraced the creator within.