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Why Emotion Outperforms Logic—and What Brands Can Learn from Nike’s 41% Win

Author
Matt Watson

I Didn’t Believe It Until I Saw It

There’s a moment that sticks with me. San Diego. A high school kid laced up a pair of Nike Free 5.0s, took two steps, and grinned.

“Float like a butterfly, sting like a bee,” he said.

That line wasn’t in the brief. It wasn’t in the data. It wasn’t from some award-winning agency presentation or a brand strategist’s playbook. But it changed everything.

That phrase became the spark for the final visual we created—an all-red butterfly, abstract and surreal, centered around movement and emotion. At the time, red was Nike’s worst-performing colorway for that product. The design was wildly irrational. We even broke form by changing the tagline. And yet, that single piece of creative drove a 97% click-through rate and 41% purchase conversion—a number that still makes marketers pause mid-sip.

It took a decade in this business and one very humbling experiment with Nike to fully grasp the power of irrational, research-backed creative. That moment made it clear: the difference between good and great isn’t logic—it’s what you feel in your bones before you put pen to paper.

“We followed the data until a teenager in San Diego said seven words that changed everything. That’s the moment creativity took the lead.” —Matt Watson
“Logic explains. Emotion converts. The brands that win are the ones willing to leap beyond what makes sense.” —Matt Watson

Why Creative That Converts Isn’t Always Rational

The rational mind loves a best-selling color. A bullet-point list of features. A lifestyle photo that hits the demographics. These are the comforts of the marketing world: safe bets backed by historical data.

And for a while in the Nike Butterfly project, that’s where we stayed. On Day 1 of the experiment, we showcased the shoe in its best-selling colorway. The result? A 3% click rate. On Day 2, we added more product features and showed the shoe curled up—a visual people loved. Clicks bumped to 7%, purchases to 5% .

But it wasn’t until Day 5, when we abandoned logic altogether and introduced the bold, red butterfly design—paired with the off-script tagline “Super Natural Move”—that things exploded: 41% conversion and 97% click-through .

That’s the power of irrational, research-informed creativity. It’s not about ignoring data. It’s about going beyond it.

The Role of Ethnographic Research in Unleashing Irrational Ideas

Before we made the butterfly, we hit the road. From the Coast Guard base in Miami to Olympic athletes in Colorado Springs, CIA operatives in D.C., and students in San Diego, we talked, listened, and watched .

We didn’t walk into those spaces with creative ideas already formed. We walked in with curiosity. That’s what changed everything.

At the Air Force Academy Chapel—a structure filled with color, emotion, and light—we remembered why creativity matters. And in San Diego, when that student tried on the shoe and quoted Muhammad Ali, it connected a decade of design instincts with something pure and powerful: emotion.

That insight didn’t come from a focus group or a spreadsheet. It came from being there, listening fully, and leaving the rational behind.

From B2C to B2B: Why This Matters More Than Ever

So what can B2B brands learn from a Nike sneaker experiment?

Everything.

Too often, B2B companies box themselves into the rational. White papers. Case studies. Feature-heavy slide decks. Meanwhile, their buyers—who are also humans—are moved by story, beauty, surprise, and confidence.

We’ve applied the same irrational-yet-researched creative strategy for clients like ESCO, launching the Nexsys product with a surreal mix of 3D animation and emotional messaging. The mining industry isn’t exactly known for its softness. But the response? Engagement up, sales conversations accelerated .

In financial services, we’ve helped rebrand firms like Percipio Group and Hunter Fans not by focusing solely on spreadsheets and resumes—but by elevating what really makes them different: their people, their mission, their character. Trust isn’t built on rationality alone. It’s built on resonance.

These Ideas at Work

Why Rebrands Fail: Too Much Logic, Not Enough Leap

Rebrands often fail because they start with a spreadsheet and stop with a style guide. They try to fix a perception problem without ever engaging with emotion.

We’ve seen it happen in RFPs, especially in higher education and government work. Organizations want creative that converts but fear the risks of anything that doesn’t “test well.” But some of the biggest returns we’ve seen came from moments when we gently challenged those assumptions and invited teams to explore creative beyond the expected.

The key isn’t to abandon reason. The key is to pair it with informed intuition.

How to Move Beyond the Rational in Your Own Process

So how do you apply this in your own company—especially if you’re not Nike?

Here’s the shift:

  • Start with empathy, not assumptions. Skip the whiteboard brainstorm. Go to where your customers are. Listen longer than you speak.
  • Create room for irrational thinking. Run with one idea that doesn’t come from the data. Let it breathe. Irrational creative isn’t reckless—it’s often what creates distinction.
  • Prototype quickly. Test for truth. We ran five versions of the homepage over five days. You don’t need a national tour. You need a willingness to try, observe, and evolve.
  • Let research inform, not restrict. The butterfly concept never would’ve made it through traditional testing. But when we paired it with the words of a kid who felt the product in his bones, it became undeniable.
  • Honor the muse. In every project, there’s a moment—unexpected, unprovable, unforgettable. Build space in your process to capture it.

What Surprised Us: It Wasn’t the Color. It Was the Confidence.

One of the biggest surprises in the Nike project? The butterfly was built around red—a color that, historically, didn’t sell. The version we featured wasn’t even in production yet.

But great creative can change perception. When the concept was anchored in story and movement, the irrational choice became magnetic.

What the butterfly represented wasn’t just a design shift—it was a brand posture: bold, agile, willing to take a leap. That posture converted more people than any feature list ever could.

Clients Who’ve Embraced the Leap

  • Autism Society of America: We led a massive rebrand across 150+ stakeholders, focusing on emotion, inclusion, and voice. The result wasn’t just a new logo—it was a unified movement that reconnected people to their mission .
  • Chown Hardware: We built a visual world inspired by Wes Anderson to launch their Seattle showroom. Surreal? Sure. Memorable? Absolutely. The campaign won the Marcom Platinum Award and boosted showroom traffic.
  • Oregon Wine Board: We helped reposition Oregon Wine globally not through data-heavy reports, but through storytelling that made the region feel intimate, inviting, and world-class.

Creativity That Moves People Moves Product

In the end, what drove 41% conversion wasn’t a better CTA. It wasn’t a faster load time. It was the courage to follow a hunch born from real listening.

So to the CMO who wants ROI but fears risk: The data won’t always give you the answer. Sometimes, the butterfly will.

And to the founder looking for the next growth lever: Make room for the irrational. There’s power in wonder.

Actionable Steps to Build Conversion-Driven Creative

  1. Book research time before design time. Whether you’re B2B, D2C, or nonprofit, budget for field research, customer interviews, or cultural immersion.
  2. Balance brand voice with unexpected visuals. Let one execution break your norms, then test it.
  3. Set up a sprint environment. Five days. Five ideas. Track clicks, conversions, dwell time. Let the audience tell you what works.
  4. Use emotion as a business tool. Not instead of logic—but beside it. Your audience is moved by both.

With Gratitude

To the high schooler in San Diego who channeled Ali. To the team at Nike who said yes to ideas that felt risky. To every client who’s allowed Watson to explore the strange, surreal, and emotive in service of better outcomes.

This work isn’t just about selling shoes. It’s about unlocking the stories that move people—and maybe, just maybe, change the way brands see themselves.